A: As we are Trade insurance member, if the quality is not good and delay the delivery, it’s very bad influence for our company,so we will control the quality and delivery.

2. Q: Can I get some samples?

A: YES, Of course , we have sample team, and MOQ 1 pcs.

3. Q: Can I request other color on bicycle parts .

A: Yes, we support different color on every parts .

4. Q: What payment do you accept?

A: Alibaba assurance payment / paypal, /T/T ,if more than 10000dollars , ,Our payment is 30%T/T as deposit and 70%T/T before arrange shipment, more payment terms please feel free to contact with us.

5. Q: Can you painting our logo?

A: Yes, the parts also could print customer logo, and logo MOQ is 1 pcs . it means even sample , we also can support the logo on parts.

6. Q: Do you have quality guaranty for all your products?

A: Yes, our guaranty is 5 year, we will help you to solve any problem.

7.Q: How long about the shipment?

A: if standard parts ,we have stock ,so lead time about 5 days . if you need custom parts , according to your drawing ,about 30-45 days .

8.Q: If the goods broken because of the shipment, how do you settle this problem?

A: Before shipment, we will take pictures for the goods for your reference, prove that the goods is normal, also will make good package. During the shipment, we will buy the insurance, so we can complain with the forwarder, the insurance company will deal with it.

9.Q: If there is quality problem within 5 year, how do you settle it?

A: Please take the pictures where broken, we will provide the accessories to you for free, of cause, the best shipment way is ship with your next order, we will appreciated your understand.